When buying at MELROSE.MX through our online or physical store, you accept our Return and Refund Policies that are mentioned.

You can only cancel your order 24 hours before the delivery date, upon request, the return will be reflected from 5 to 8 business days to the same payment method you have chosen, be it paypal, transfer or deposit. Once your order is being prepared, that is, less than 24 hours before the delivery date, cancellations will not be accepted, since our products are perishable. In this case, the amount paid will be taken into account as a credit for your next purchase, on the date, time and address you choose. If the address is outside the established coverage or another city or municipality different from the first order, the new shipping cost will be quoted.

To validate the credit in favor, it is necessary to contact us at the telephone numbers found on our website or contact us via email at pedidos@themelrosegarden.com